Page 1 of 1

could´not install multiscatter on 3 maschines!

Posted: Tue Jun 29, 2010 5:05 pm
by tobyl
my installer (both WS & RS) stops (tested on 3 computers) because he could´not write the ".../mentalray/shaders_autoload/shader/MultiScatterMental.dll" file!
all other files could copied, but after the one error, the installer removes it.

tested on:
3dmax 2010, windows7 64bit, also same problem with vista64bit, 3dmax 2010. Installerpath is correct (3d Max 2010). 3dmax was always closed.

:(

anyone who can help?

Re: could´not install multiscatter on 3 maschines!

Posted: Mon Jul 05, 2010 12:14 pm
by tobyl
no help?

Re: could´not install multiscatter on 3 maschines!

Posted: Mon Jul 05, 2010 1:57 pm
by Karba
Is it first install of MultiScatter?

Re: could´not install multiscatter on 3 maschines!

Posted: Tue Jul 06, 2010 12:25 pm
by tobyl
well,
on the main maschine (workstation) it was not, but even, when i uninstalled it, i couldn´t reinstall it!

on the renderslaves, it was the first install, which did´nt work, yet!
can´t use multiscatter with my renderslaves, because i could´nt install it!
:-(

Re: could´not install multiscatter on 3 maschines!

Posted: Tue Jul 06, 2010 12:43 pm
by Karba
Can you copy any files to "/mentalray/shaders_autoload/shader/MultiScatterMental.dll" manually?

Re: could´not install multiscatter on 3 maschines!

Posted: Tue Jul 06, 2010 1:01 pm
by tobyl
yes, and that is what i allready tried. but the installer deletes the other files (or just don´t install the files) because of the error.

i install multiscatter loged in as an administrator.

thanks for any help!
Toby

Re: could´not install multiscatter on 3 maschines!

Posted: Tue Jul 06, 2010 3:48 pm
by Karba
Actual path is "\mentalray\shaders_autoload\shaders\MultiScatterMental.dll" ?
Or you move some things?

Re: could´not install multiscatter on 3 maschines!

Posted: Thu Jul 08, 2010 11:50 am
by tobyl
yes, everything is standard.

i could manually copy files to the path, or rename.

just the installer doesn´t work. :(

Re: could´not install multiscatter on 3 maschines!

Posted: Mon Jul 12, 2010 5:00 pm
by tobyl
dear forum.

sorry for the missunderstanding. you must be logged in as ADMINISTRATOR, it is NOT enough to be logged in as a user with admin status.

this helped!
best greetings,
Tobias