MultiScatter crash in Max 2011

[BBB3]

Hi there,
I love multiscatter, but I'm having some problem running it in Max 2011. Everything works fine in 2010, but when using 2011 I get random crashes to the desktop. Max will just shut down without giving me the option to save. Worse, these crashes often happen when saving and they will corrupt the scene file. There does not seem to be any pattern to the crashes except they often happen when I click on the roll down menus at the top of the Max UI.
They never happen if I don't use Multiscatter in my scene. Only after I've created a Multiscatter object and even if the object is not active or is empty.
Any idea?

[BBB3]

Hello?

[Karba]

Please attach a scene with problem.

[BBB3]

All scenes pose the same problem. Even a plane with a multiscatter object on top.

[Karba]

That is strange, we don't have such problem.
Any way, please attach any simple scene where max crashes.

[BBB3]

Ok, I'll prepare a small scene and send it as soon as I have a minute.

[robdeja]

I love multiscatter, but I'm having some problem running it in Max 2011. Everything works fine in 2010, but when using 2011 I get random crashes to the desktop. Max will just shut down without giving me the option to save. Worse, these crashes often happen when saving and they will corrupt the scene file. There does not seem to be any pattern to the crashes except they often happen when I click on the roll down menus at the top of the Max UI.

Did this ever get looked into? I think I'm seeing a very similar problem myself i.e. Max 2011 crashes to desktop - I think these are somewhat linked to autosave/manual save although I'm not totally sure.

[3dw]

I get the same problem. i didn't realise it might be linked to multiscatter., but max crashes like 20 times/day for me. everytime i click on that menu button.

[robdeja]

Just installed the new version of MultiScatter hoping that it would fix this issue but it still seems to exist.
I have been working in a scene with no problems for the last few weeks, I added a MultiScatter today and now I'm seeing a lot of crashes on scene save - clicking on anything in the quick access toolbar and the jewel menu button at the top also causes this. I have another machine here with MultiScatter which also has the same problem so it doesn't look like it's limited to this installation/scene.

[nmitchell]

Hi,

Is anyone investigating this problem?

I was about to purchase multiscatter for 2011 but am worried there is no official answer to this post and am now considering competing options. Can somebody please let us know if this issue is being addressed?

Kind Regards,
Nathan.